Something in Costs isn't an invoice. What do I do?

Click Not an invoice on it, in the Costs list or on its review screen. It's removed from Costs straight away, and similar emails from that sender (the same kind of subject) aren't saved as costs again — that sender's real invoices still come in, and an email whose subject says it's an invoice, receipt or statement is never skipped this way. Changed your mind? Click Undo in the message, restore it from Deleted on Costs, or undo the rule under Skipped senders in Settings → Business Profile.

More in Getting started

• What does TruDues do?
• Which emails does it look at?
• My invoices arrive at more than one email address.
• Where do I sign in?
• How often does it check for new invoices?